Job Description

Position Summary

We are seeking a detail-oriented and experienced Revenue Cycle Insurance Biller to join our dental billing team. The ideal candidate will manage all aspects of the dental insurance revenue cycle, including claim submission, payment posting, denial management, and accounts receivable follow-up. This role is essential in ensuring timely and accurate reimbursement while supporting the financial health of the practice.

Key Responsibilities

• Review and submit dental insurance claims electronically and by paper.
• Verify claim accuracy to ensure compliance with payer requirements and CDT coding guidelines.
• Track and follow up on unpaid or denied claims to resolve outstanding balances.
• Post insurance payments, adjustments, and reconcile explanation of benefits (EOBs).
• Work insurance accounts receivable reports to reduce aging and maintain healthy claim cycles.
• Identify and appeal denied or underpaid claims in a timely manner.
• Communicate with insurance companies and office staff to resolve billing issues.
• Maintain accurate insurance posting and documentation within practice management software.
• Monitor claim trends and escalate recurring issues to the Office Manager or leadership as needed.
• Ensure compliance with HIPAA, state, and federal regulations. ​​​​​​​

Qualifications

• Minimum of 2 years’ experience in dental insurance billing or revenue cycle management.
• Strong knowledge of CDT codes, dental terminology, and insurance claim processes.
• Proficiency with dental practice management software (Dentrix, EagleSoft, Open Dental preferred).
• Excellent attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Ability to work independently and meet deadlines.

Core Competencies

• Accuracy and attention to detail
• Analytical and problem-solving skills
• Professional communication and customer service mindset
• Discretion in handling confidential patient and financial information
• Results-driven and proactive in reducing accounts receivable

Work Environment

• Remote – full-time, work from home
• Standard business hours (8 hours/day) between 7:00 a.m. – 5:00 p.m.
• Collaborative team environment with opportunities for professional growth

Compensation: $15.00 - $18.00 DOE

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